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Free shipping over Rs. 999 7-day easy replace COD available New arrivals every week Free shipping over Rs. 999 7-day easy replace COD available New arrivals every week

Shipping policy

At Zeropero, every order is carefully prepared, checked, and packed before dispatch. We aim to provide a smooth and reliable delivery experience.

1. Order Processing

Once your order is confirmed, we generally require approximately 1–2 business days to prepare, quality-check, pack, and process your order.

Orders placed on public holidays or during high-demand periods may require additional processing time.

2. Shipping & Delivery Time

Once your order has been dispatched, delivery typically takes approximately 4–6 business days, depending on your location and courier service availability.

Please note that delivery timelines are estimates and may occasionally be affected by:

  • Courier or logistics delays

  • Public holidays

  • Weather conditions

  • Local restrictions

  • High-demand periods

  • Other circumstances beyond our reasonable control

3. Delivery Locations

Currently, Zeropero delivers to selected serviceable locations across India, primarily Tier 1 and Tier 2 cities.

Delivery availability is determined based on the PIN code/serviceability of your shipping address.

If your location is not currently serviceable, we may be unable to process or deliver your order.

4. Order Tracking

Once your order has been shipped, available tracking details will be shared through the contact information provided with your order.

Tracking information may take some time to update after the shipment is handed over to the courier partner.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, PIN code, phone number, and other required delivery information while placing an order.

Please contact us as soon as possible if you notice an error in your shipping information.

Once an order has been dispatched, we may not be able to modify the delivery address.

6. Failed Delivery & Re-Shipment

If delivery is unsuccessful due to an incorrect or incomplete address, incorrect contact information, repeated unsuccessful delivery attempts, or refusal to accept the shipment, the order may be returned to us by the courier partner.

If re-shipment is requested, additional shipping charges may apply.

7. Delayed Orders

While we make every reasonable effort to ensure timely delivery, courier operations are handled by independent logistics partners.

If your order is significantly delayed, please contact us and we will assist you in checking its shipping status.

8. Damaged, Defective or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within the timeframe specified in our Return & Exchange Policy.

Eligible cases will be handled according to our Return & Exchange Policy.

9. Contact Us

For shipping, tracking, or delivery-related assistance, please contact:

Zeropero
Shop no. 203, Laxmi Darshan Complex, Dabholi Char Rasta, Katargam, Surat, Gujarat, India - 395004

Phone: +91 90815 47991
Email: contact@zeropero.com
GSTIN: 24GRSPM2523P1Z3