Terms of service
Welcome to Zeropero. By accessing our website or purchasing from us, you agree to the following Terms of Service.
1. Products & Availability
We make every effort to display product descriptions, colours, sizes, and images as accurately as possible. Actual colours may vary slightly depending on your device display, lighting, photography, or fabric characteristics.
All products are subject to availability. We reserve the right to modify or discontinue products without prior notice.
2. Orders
By placing an order with Zeroperp, you confirm that the information provided by you, including your name, contact details, shipping address, and selected product details, is complete and accurate.
We reserve the right to cancel or refuse an order in cases including incorrect pricing, product unavailability, suspected fraudulent activity, incorrect customer information, payment issues, or circumstances beyond our reasonable control.
If an order is cancelled by Zeropero after successful payment, any applicable amount paid will be handled appropriately in accordance with applicable law and our policies.
3. Pricing & Payments
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Applicable taxes and shipping charges, if any, will be displayed during checkout.
Payments must be completed using the payment methods available on our website.
4. Sizing
Customers are responsible for selecting the appropriate size using the Zeropero Size Chart provided on our website.
Please review the size chart and product information carefully before placing your order.
If a size exchange is required after delivery, it will be handled according to our Return & Exchange Policy.
5. Shipping & Delivery
Orders generally require approximately 1–2 business days for preparation and processing.
After dispatch, delivery typically takes approximately 4–6 business days, depending on the delivery location, courier availability, public holidays, weather conditions, and other circumstances.
Delivery timelines provided by Zeropero are estimates and cannot be guaranteed in circumstances beyond our reasonable control.
Customers are responsible for providing complete and accurate shipping information while placing an order.
6. Returns, Exchanges, Replacements & Refunds
Returns, size exchanges, replacements, cancellations, and refunds are governed by our Return & Exchange Policy available on our website.
Zeropero primarily offers exchanges and replacements rather than general returns or refunds.
Customers should carefully review our Return & Exchange Policy before placing an order.
Nothing in these Terms or our policies limits any rights or remedies available to customers under applicable Indian consumer laws.
7. Intellectual Property
All content available on the Zeropero website, including the Zeropero name, logo, product designs, photographs, graphics, text, website content, and other original materials, may not be copied, reproduced, distributed, modified, or commercially used without our prior permission, subject to applicable law.
8. Website Use
You agree not to misuse our website or services.
You must not attempt unauthorized access, interfere with website operations, submit fraudulent orders, introduce malicious software, misuse promotional offers, or use our website or services for unlawful purposes.
9. Limitation of Liability
To the extent permitted by applicable law, Zeropero will not be liable for indirect, incidental, or consequential losses arising from the use of our website, products, or services.
Nothing in these Terms excludes or limits any liability, right, or remedy that cannot legally be excluded or limited under applicable Indian law.
10. Third-Party Services
Certain services available through our website, including payment processing, shipping, analytics, or other functionality, may be provided by third-party service providers.
Your use of such services may also be subject to the applicable third party's terms and privacy practices.
11. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, services, policies, or applicable legal requirements.
The latest version published on our website will apply from its effective date.
12. Governing Law
These Terms are governed by the laws of India.
Any disputes will be subject to applicable laws and the jurisdiction of competent courts in Surat, Gujarat, subject to any mandatory rights or jurisdiction available to consumers under applicable law.
13. Contact Us
For questions regarding these Terms of Service, please contact us:
Zeropero
Shop no. 203, Laxmi Darshan Complex, Dabholi Char Rasta, Katargam, Surat, Gujarat, India - 395004
Phone: +91 90815 47991
Email: contact@zeropero.com
GSTIN: 24GRSPM2523P1Z3